FAQs

Yes. Ironwood Dental welcomes both new and returning patients. You can book online or call our team at +1 519 763 1488 to get started.

We begin by reviewing your medical and dental history, discussing your concerns and goals, and completing a comprehensive examination of your teeth, gums, bite, and oral tissues. Your visit includes an oral cancer screening, and we may recommend digital X-rays. We’ll explain our findings and build a care plan with you. Arriving 15 minutes early gives you time to settle in and complete any paperwork. See your first-visit guide.

Bring your current medication list, dental insurance information or CDCP member details if applicable, and any recent dental X-rays or records you have. Complete your new patient forms ahead of time if available, or arrive a few minutes early to fill them out in the office.

If appropriate, your appointment may include a professional cleaning with a registered dental hygienist. If other care is recommended first, we’ll explain the next steps and arrange your cleaning accordingly.

Use the Book Online button on the site to request a visit in a new tab, call +1 519 763 1488, or email info@myguelphdentist.com if you’d prefer to speak with our team.

Please give us at least two business days’ notice whenever possible if you need to cancel or reschedule. This helps us offer the appointment to another patient. If you’re running late, call our office. We’ll do our best to accommodate you, but may need to reschedule so there is enough time for your care. Read our appointment policy.

Yes. Ironwood Dental proudly welcomes patients covered by the Canadian Dental Care Plan. Bring your CDCP member information so we can check your coverage. Learn about CDCP visits.

Depending on your plan and treatment, you may have a co-payment or a balance that is not covered. With the CDCP, you may also pay the difference between our fees and the plan’s established fees, or the cost of a service outside the plan. We’ll review your estimated costs with you before treatment. Government of Canada coverage information.

Yes. Whenever possible, we submit claims directly to most dental insurance providers on your behalf. For covered CDCP services, we bill Sun Life directly. Any amount not covered by your plan is your responsibility. See insurance and payment details.

Your appointment must take place on or after your coverage start date, and your coverage must still be active. Check your Government of Canada determination letter, welcome package, or account for your dates. CDCP coverage also needs to be renewed every year. Sun Life’s guide to using your plan.

Routine exams and cleanings help us catch changes early and keep your home-care plan up to date. Your dentist or hygienist will recommend a recall schedule based on your needs.

Yes. We see children and focus on preventive care, education, and positive dental visits that help young patients feel comfortable in the office.

We provide preventive, restorative, and cosmetic dentistry, including exams and cleanings, children’s dentistry, bridges, fluoride treatment, dental implants, sealants, root canal therapy, fillings, dentures, crowns, wisdom teeth care, whitening, clear aligners, veneers, and sleep apnea support. Explore our services.

Yes. Depending on your situation, we may discuss bridges, implants, dentures, fillings, or crowns. We’ll compare your options and help you decide what fits your goals.

Yes. We offer consultations for snoring and sleep apnea and can discuss oral appliance options that may help improve airflow during sleep.

Our Patient Education & Care Guides bring treatment information and home-care instructions together in one easy-to-browse library. Follow the personalized instructions your dental team gives you, and call us if you’re unsure about any part of your recovery.